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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Jim Ockuly

October 28, 2026

5 out of 5 rating by Jim Ockuly
"Dale was prompt and professional and took care of all of my needs"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to Dale and our team here in Willoughby to know you had such a great experience with us. "
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Daniel Rigby

October 23, 2026

5 out of 5 rating by Daniel Rigby
"Was a great help to setting up my insurance and easy to talk too as well!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience, and our insurance team here in Willoughby is looking forward to taking care of you in the future! Kevin"
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Sharice Wright

October 19, 2026

5 out of 5 rating by Sharice Wright
"Received great service from Dale and a great price on insurance."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Dale and our insurance team here in Willoughby. We are here for you 24/7 for all your insurance and financial service needs. Kevin "
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Leonardo Tolento

October 16, 2026

5 out of 5 rating by Leonardo Tolento
"Kevin has been phenomenal to work with over the last 7 years. The whole Kevin Davis group has been an excellent experience. Always available to answer questions!"
We responded:
"Thanks, Leonardo! We're so glad to hear Dale and the whole Kevin Davis State Farm Agent team have been helpful over the past 5 years. We're here for your questions and appreciate having you as part of our State Farm family! – Kevin"
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Leonard Norwood

October 2, 2026

5 out of 5 rating by Leonard Norwood
"The absolute best insurance team I have dealt with very courteous and professional I can’t say enough good things about them"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Michael Kirk

September 11, 2026

5 out of 5 rating by Michael Kirk
"I just talked to Kim this morning. She was absolutely wonderful. Very professional took care of everything I needed. What a wonderful positive attitude. Have a great day."
We responded:
"Thank you Michael! We appreciate your review! "
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Myra Van Zandt

September 1, 2026

5 out of 5 rating by Myra Van Zandt
"Wonderful customer service. Thank you for your help."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Call, text, or email any time...we are here to serve! Kevin"
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Roam Haus

August 27, 2026

5 out of 5 rating by Roam Haus
"Robert

I Had the privilege of receiving the customer service of Traci at this Willoughby office. From start to finish! Tracie did a tremendous job! Finding me the Auto insurance and Mortgage insuranceI that fit my budget. I highly recommend anyone in and around the surrounding areas to call Tracie, and use the Kevin Davis State Farm Agency in Willoughby for all of their insurance needs! Thank you Traci!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to Traci and our entire team here in Willoughby to know you had such a great experience with us. Give us a call, text, or email anytime you need us for servicing your car, mortgage, or any other type of insurance and financial service's needs. Kevin"
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Justin Cramer

August 27, 2026

5 out of 5 rating by Justin Cramer
"Great experience start to finish! The process of getting my auto insurance was easy, and the service was friendly and professional. I felt well taken care of and confident in my coverage. Thank you Traci, I highly recommend this office."
We responded:
"Thanks so much for the amazing review, Justin! We really appreciate your support here in Willoughby. Traci and the rest of the team look forward to working with you on your car insurance and any other insurance and financial service needs you may have.
Kevin "
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Mustafa Mert Mercan

August 24, 2026

5 out of 5 rating by Mustafa Mert Mercan
"Traci is the best"
We responded:
"Thank you for your review! I am very proud of Traci and the entire team here at the Kevin Davis State Farm agency in Willoughby. If you ever have any questions or need assistance, we’re always here and happy to help. "
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Jennifer Bibb

August 13, 2026

5 out of 5 rating by Jennifer Bibb
"Spoke to Kim. She made all the changes I had to do with my policies so easy. The app is great, but I love speaking to real humans, like Kim."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Kim, and our insurance team in Willoughby will continue to be here for you when you need us! 
Kevin"
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Mallory Kent

August 11, 2026

5 out of 5 rating by Mallory Kent
"I’ve loved working with Kevin and his amazing team (hey, Thessalonian and Dale!) over the years— both personal and for my business. They are great and responsive and so kind."
We responded:
"Mallory, thank you for the fantastic review! We’re always here to support you with your business insurance and personal insurance needs in Willoughby. "
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Race Morton

August 10, 2026

5 out of 5 rating by Race Morton
"Everyone is great. Always happy to put in extra effort!"
We responded:
"Thanks, Race! We’re so glad to hear that you had a five-star experience with us. Your positive feedback is greatly appreciated. Don’t hesitate to reach out if you need anything in the future! -Kevin"
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trina bostic

August 10, 2026

5 out of 5 rating by trina bostic
"When I called and make my payments or to discuss the problem with a payment I might be having. They're always friendly and helpful."
We responded:
"Wow - thank you Trina for the amazing 5-star review! It means a lot to our team here in Willoughby to know you had such a great experience with us. "
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Tiffany Amoroso

July 24, 2026

5 out of 5 rating by Tiffany Amoroso
"Great customer service!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Call, text, email, or stop by any time you need us here at the Kevin Davis State Farm Agency in Willoughby! "
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Stefanie Reed

July 22, 2026

5 out of 5 rating by Stefanie Reed
"This is the best and easiest experience I’ve ever had when getting insurance. Thank you for making the switch comfortable and seem effortless."
We responded:
"Thank you so much for the 5 stars, Stefanie! We truly appreciate your feedback and the entire team here at the Kevin Davis State Farm agency in Willoughby will be here for you whenever you need us. "
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Daviey Thomas

July 16, 2026

5 out of 5 rating by Daviey Thomas
"I’ve been with this agency since I started driving. The customer service has always be friendly, responsive and informational, can’t ask for anything more."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Willoughby to know you had such a great experience with us. Our goal is to keep you satisfied with our service for many more years to come! "
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Vanessa Barbarotta

July 15, 2026

5 out of 5 rating by Vanessa Barbarotta
"Kim is super helpful and communication is always on point. Great service"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Kim and our team here in Willoughby. Please reach out to us for any of your insurance needs."
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Ian Richards

June 26, 2026

5 out of 5 rating by Ian Richards
"Helped me save lots!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kevin Davis’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Willoughby ."
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Sherry Pearson

June 25, 2026

5 out of 5 rating by Sherry Pearson
"Everyone there at Kevin. Davis is always helpful.I was willing to go over and above to help me.And I appreciate that"
We responded:
"Thank you for your kind review of State Farm Agent Kevin Davis’s Team. We appreciate it!"
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Megan Grice

June 19, 2026

5 out of 5 rating by Megan Grice
"Always a great experience when talking with this office. They get me the coverage I need and always explain everything thoroughly."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Danielle Cadiou

June 10, 2026

5 out of 5 rating by Danielle Cadiou
"Kim was fantastic!!!!!"
We responded:
"Danielle, thank you for your wonderful review of State Farm Agent Kevin Davis’s Team!"
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Lori Koetzner

May 26, 2026

5 out of 5 rating by Lori Koetzner
"Been with State Farm now for 10yrs. Kim is awesome and very helpful!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team to know you had such a great experience with Kim. "
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Michael Kirk

April 14, 2026

5 out of 5 rating by Michael Kirk
"Kim, my customer service representative was very friendly knowledgeable a pleasure to speak with thank you again for all your assistance and switching over my new vehicle"
We responded:
"We’re so happy to hear you had a great experience with Kim - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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judy gunther

March 31, 2026

5 out of 5 rating by judy gunther
"They have always gone above and beyond for me. Would highly recommend."
We responded:
"Judy, we are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. Kevin"