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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elizabeth Svec

July 14, 2025

5  out of  5
rating by Elizabeth Svec
"Agents very helpful"
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The Jesus Is King Podcast

July 11, 2025

5  out of  5
rating by The Jesus Is King Podcast
"Thessalonian was great, efficient, patient, knowledgeable, friendly, and effective. She issued multiple quotes for me almost instantaneously, while giving me various options that ultimately ended with her writing the policy that exceeded my expectations. Thessalonian is a true gem and I am grateful she’s the agent that helped me. This experience was great."
We responded:
"We’re honored by your positive feedback! We are very proud of Thessalonian, and the work she has done for our customers all these years. Thessalonian and the entire team stand ready to continue providing you with great service! We will always look to get you the best coverage and price that we have to offer. If there is anything else we can do for your insurance needs, just let us know!"
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tiquashia Meredith

July 10, 2025

5  out of  5
rating by tiquashia Meredith
"Jacob worked with me and i could not have asked for a better rep. He took his time and allowed me to ask all the questions i wanted. He was very patient and kind. He made sure i understood what i was getting and more, he saved me over 100 dollars. I was at progressive they were charging me 331 and with my bundle with him i walked away paying 225. Thanks jacob you’re the man. Way to represent state farm!!!!!!!"
We responded:
"Thank you Tiquashia for your feedback! We are thrilled that we could save you money here at our State Farm office in Willoughby. We are proud of Jacob, and the whole team stands ready to assist if you need anything else!"
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Lisa Bliss

July 10, 2025

5  out of  5
rating by Lisa Bliss
"Jacob at Kevin Davis agency is so fantastic! Patient, knowledgeable and always makes sure we are taken care of! We are customers for life!"
We responded:
"Thank you for your 5-star review! Jacob and the rest of our team here at the Kevin Davis State Farm agency are thrilled to be of service to you, and we want to be your good neighbor for life!"
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Ebony Carlisle

July 10, 2025

5  out of  5
rating by Ebony Carlisle
"I started out with renters insurance bc my auto insurance company didn't have a good rate. Unbeknownst to be I was better off going with State Farm for everything and Jacob made the experience smooth and painless, even as I added my 22 year old! Not sure why I didn't go with them in the first place but I'm so happy I did!"
We responded:
"Thank you Ebony! We’re so glad to know you’re satisfied with the Auto and Renters insurance from our State Farm office in Willoughby. Jacob and the entire team are here to serve you and your family for all your insurance needs!"
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Edna Ortiz

July 9, 2025

5  out of  5
rating by Edna Ortiz
"Gracias , America Gonzalez por tu antecion y amabilidad y por ayudarme en este cambio"
We responded:
"¡Gracias por su reseña de 5 estrellas! América y todo el equipo de la agencia Kevin Davis State Farm en Willoughby esperamos poder servirle en el futuro."
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Mike H

July 4, 2025

5  out of  5
rating by Mike H
"I worked with Jacob on getting my motorcycle insurance switched to State Farm and he was fantastic to work with!! He not only answered every question I had knowledgeably but made sure I fully understood everything throughout the entire process. Not only was Jacob’s professionalism and knowledge evident, but he also was just easy to talk to."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ellehew Scott

July 3, 2025

5  out of  5
rating by Ellehew Scott
"5 status"
We responded:
"Thank you Ellehew for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to serving your insurance needs again soon! Kevin "
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Emily Hernandez

July 2, 2025

5  out of  5
rating by Emily Hernandez
"America Gonzalez thanks for your service, she helped my parents understand the policy of insurance. Very helpful and kind person."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Josh Hernandez

July 2, 2025

5  out of  5
rating by Josh Hernandez
"America Gonzalez is a really patient and kind hearted person ive seen! She explains very well and overall is a good hard-working person!"
We responded:
"Thank you for your 5-star review! We are proud of America, and the entire team here at Kevin Davis's State Farm Agency in Willoughby, Ohio are ready to assist you."
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Yohana Gonzalez

July 2, 2025

5  out of  5
rating by Yohana Gonzalez
"America González fue muy amable y su esplicacion muy detallada la recomiendo, gracias por tu ayuda"
We responded:
"Gracias por su reseña sobre la oficina de State Farm de Kevin Davis. Nos complace saber que tuvo una experiencia positiva con America; su satisfacción es nuestra prioridad. Todo nuestro equipo espera seguir atendiendo sus necesidades de seguros."
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Terri Siepka

July 2, 2025

5  out of  5
rating by Terri Siepka
"Getting quotes, answering questions about what specific coverage is included, and response times were great! I would highly recommend Jacob and the Kevin Davis State Farm office. It was a very positive experience."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Diane Tagliaferri

July 1, 2025

5  out of  5
rating by Diane Tagliaferri
"The best Insurance company for any driver,,, a diversified group that tailors insurance need to the customer with a very knowledgeable number of employees to a worry fee situation is the most important factor in my experience.top tier company"
We responded:
"Thank you for your 5-star review Diane! We appreciate your kind words, and we are here to serve in any way you may need. My State Farm team and I are happy to be your good neighbor!"
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B

June 23, 2025

5  out of  5
rating by B
"Amazing company takes care of all my needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jake Williams

June 19, 2025

5  out of  5
rating by Jake Williams
"Quick easy quote even quoted my car to try to beat the price I was paying got my bike fully insured and ready for the season"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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kaitlen torres

June 13, 2025

5  out of  5
rating by kaitlen torres
"America Gonzalez was very helpful and patient. Highly recommend her!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Chuck Horton

June 6, 2025

5  out of  5
rating by Chuck Horton
"Jacob was absolutely awesome! So happy with the experience!!"
We responded:
"Thank you for your 5-Star review! I'm so glad to hear that you had an awesome experience with Jacob at our State Farm office in Willoughby. And we look forward to serving your future needs for insurance! "
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Yessenia Vialet

June 4, 2025

5  out of  5
rating by Yessenia Vialet
"Muy buenos servicios y hablan español pueden preguntar por América ella es muy buena y amable y me ayudó muy bien"
We responded:
"¡Gracias por tu reseña de 5 estrellas! ¡Mi equipo de State Farm y yo estamos felices de ser tus buenos vecinos!"
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Jamar Parker

May 29, 2025

5  out of  5
rating by Jamar Parker
"Glad to do business with State Farm, top notch customer service!!"
We responded:
"Thank you so much for your kind words, Jamar! We're thrilled to hear you had a great experience with State Farm and our customer service. It's a pleasure doing business with you, and we're always here whenever you need us!- Kevin"
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Mario alberto Medina morado

May 29, 2025

5  out of  5
rating by Mario alberto Medina morado
"Muy amable exelente servisio grasias"
We responded:
"¡Muchísimas gracias por tu comentario! Nos alegra saber que recibiste un servicio excelente y amable. Agradecemos tu confianza y esperamos atenderte nuevamente muy pronto. ¡Gracias a ti!- Kevin"
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Ernesto Arredondo

May 29, 2025

5  out of  5
rating by Ernesto Arredondo
"Exelente"
We responded:
"¡Muchas gracias por tu excelente reseña! Nos alegra saber que quedaste satisfecha con tu experiencia. ¡Esperamos verte de nuevo muy pronto!- Kevin"
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jorge jimenez

May 23, 2025

5  out of  5
rating by jorge jimenez
"America Gonzales was an absolute gem! She went above and beyond to ensure that everything we needed was done efficiently. She took the time to explain everything in Spanish, which was greatly appreciated. Additionally, she was very quick and responsive to our requests."
We responded:
"Hi Jorge! Thank you so much for the kind words about America! Our team appreciates your feedback and support. We will be sure to pass this along to her! If you ever need assistance or have any questions, please feel free to contact us during our business hours! - Kevin"
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Michael Page

May 21, 2025

5  out of  5
rating by Michael Page
"Kim Rizer is an absolute angel!! More like my hero!! It was amazing to witness her guide me through a crisis that could have costed me thousands of dollars. Kevin Davis & his staff give great service, excellent communication, & they respond in a timely manner ready to service your needs. Thank you State Farm for being the best insurance provider for me!"
We responded:
"Hi Michael! Thank you for the kind words about Kim! We will be sure to pass this along to her. We appreciate your feedback and support. If you ever need assistance or have any questions, please feel free to contact us during our business hours! - Kevin"
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John Griffin

May 15, 2025

5  out of  5
rating by John Griffin
"My experience was phenomenal , well my agent ( America ) was phenomenal and her expertise and cooperation was great . She went far and beyond her duties to make me feel welcomed and comfortable. Thank you so much."
We responded:
"Hi John! Thank you so much for the kind words! Our team appreciates your feedback and support. We will be sure to pass this along to America! If you ever need assistance or have any questions, please feel free to contact us during our business hours! - Kevin"
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andy g

May 9, 2025

1  out of  5
rating by andy g
"A nightmare to simply log onto the website. Bizarre password requirement which almost guarantees you'll forget it and after only 2-3 attempts you get locked out of your account which requires a call to customer service to enter all your information so that they can then send you a text that makes you enter all your information again then slowly and painfully begin the grueling process of texting with someone for like 30 minutes just for the privilege to finally get back into your account then probably repeat this process in 6 months when you forget your password again. If it's 12 digits minimum for security purposes against a brute force attack password then a special character adds nothing! 26^12 is basically the same as 38^12. You've added about 10 minutes onto a 20 year brute force attack but basically guaranteed that the user will forget it which means they'll write it down which is a billion times more likely than a brute force password break to get hacked. God forbid I ever have to file a claim if it's this hard to just get my stupid ID card."
We responded:
"I'm sorry for your frustration with the website, but I cannot find your information in our system. Please feel free to contact my agency for further assistance. We would be happy to help you!"